Our goal is to provide quality customer service.
For FGT Market Service and quick responses related to transportation call the FGT Hot Line at 713-989-2500 or email Market Service at FGTTeam.Mailbox@sug.com. Market Service is available from 7:00 A.M. to 10:00 P.M. seven days a week. After hours call the FGT Team Pager at 800-951-5541 for assistance.
The FGT System Help Desk Number is 713-989-2035 and is staffed Monday through Friday 7:00 A.M. to 4:00 P.M. Central Time to assist customers with issues pertaining to FGT's systems, data retrieval and security.
If your issue is not urgent, but requires FGT's attention please send an email message to the FGTTeam.Mailbox@sug.com for customer service issues or FGTHelpdesk@sug.com for system issues.