TW Main Contact Information (Customer Activities On-Line/EDI)

HotTap® HELP DESK
1-800-421-6221
or
(713) 989-2510
HotTap® E-mail Address HotTapHelpDesk.Mailbox@EnergyTransfer.com
TW E-mail address TWTeam.Mailbox@EnergyTransfer.com

  TW - Designated Corporate Officials
Name Phone E-mail Address Fax

Primary Official
Blair Lichtenwalter
Director                                                     Rates and Regulatory Affairs
5444 Westheimer Road                               Houston, TX  77056

Secondary Official
Shemeika Landry
Senior Counsel                                                   
5444 Westheimer Road                               Houston, TX  77056

  

(713) 989-2613

 

 

(713) 989-2129

 

  

Blair.Lichtenwalter@EnergyTransfer.com

 

 

Shemeika.Landry@EnergyTransfer.com

  

(713) 989-1158

 

 

(713) 989-1159

 

  TW Marketing - Houston
Name Phone E-mail Address  
Shelley Corman (V.P.) (713) 989-2680 Shelley.Corman@EnergyTransfer.com
Lindy Donoho (713) 989-2657 Lindy.Donoho@EnergyTransfer.com
Kevin Hyatt (713) 989-2692 Kevin.Hyatt@EnergyTransfer.com
Lorraine Lindberg (713) 989-2693 Lorraine.Lindberg@EnergyTransfer.com
T.K. Lohman (713) 989-2655 TK.Lohman@EnergyTransfer.com
Mark McConnell (713) 989-2694 Mark.McConnell@EnergyTransfer.com
Paul Y'Barbo (713) 989-2654 Paul.Ybarbo@EnergyTransfer.com
Emily Sellers (713) 989-2679 Emily.Sellers@EnergyTransfer.com
Naya Hicks (713) 989-7626 Naya.Hicks@EnergyTransfer.com

  TW - Customer Service Representatives
TW Customer Services Fax   (713) 989-1170
TW Team Pager (888) 200-8140
Name Phone Email Address
John Buchanan (713) 989-2664 John.Buchanan@EnergyTransfer.com
Craig Buehler (713) 989-2662 Craig.Buehler@EnergyTransfer.com
Nancy Callans (713) 989-2663 Nancy.Callans@EnergyTransfer.com
Laura Giambrone (713) 989-2666 Laura.Giambrone@EnergyTransfer.com
Beverly Miller (713) 989-2659 Beverly.Miller@EnergyTransfer.com
Tracy Minter (713) 989-2669 Tracy.Minter@EnergyTransfer.com
Linda Ward (713) 989-2667 Linda.Ward@EnergyTransfer.com
Kathy Washington (713) 989-2665 Kathy.Washington@EnergyTransfer.com

  TW - Electronic Communications / EDI
Name Phone Email Address Cell
Ramona Betancourt (713) 989-2033 Ramona.Betancourt@EnergyTransfer.com  
Mary Draemer (713) 989-2029 Mary.Draemer@EnergyTransfer.com (832) 444-6486

  TW - Contracts Administration / Accounting
Name Phone Email Address
Patricia Downey (713) 989-2032 Patricia.Downey@EnergyTransfer.com
Dennis Lee (713) 989-2026 Dennis.Lee@EnergyTransfer.com
Richard Hanagriff (713) 989-2668 Richard.Hanagriff@EnergyTransfer.com

  TW - Gas Control
Name Phone Email Address
Darrell Schoolcraft (713) 989-2224 Darrell.Schoolcraft@EnergyTransfer.com
Jerry Graves (713) 989-2225 Jerry.Graves@EnergyTransfer.com

  TW - Credit
Name Phone E-mail Address
Paul Cherry (713) 989-2048 Paul.Cherry@EnergyTransfer.com
Sandy Sheffield (713)989-2049 Sandy.Sheffield@EnergyTransfer.com

 TW - Right-Of-Way / Landowner Issues

Name Phone E-mail Address
Toll Free

1-877-910-1070

  
Roger Westbrook (713) 989-2117 Roger.Westbrook@EnergyTransfer.com

 TW - Public Relations
Name Phone E-mail Address
John Ambler (713) 513-9513 John.Ambler@Fleishman.com
Renee Lorenz (214) 981-0735 Renee.Lorenz@EnergyTransfer.com

  TW - Rates and Regulatory Affairs
Name Phone Email Address
Blair Lichtenwalter (713) 989-2613 Blair.Lichtenwalter@EnergyTransfer.com

  TW - Certificates and  Reporting
Name Phone Email Address
Kelly Allen (713) 989-2023 Kelly.Allen@EnergyTransfer.com